Privacy Policy

1. Introduction

Deposit Defender ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). By using the App, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information You Provide

We collect information you directly provide to us, including:

• Account Information: Name, email address, phone number
• Profile Information: User preferences, settings, profile picture
• Communication Data: Messages, support requests, feedback
• Document Information: Rental agreements, receipts, and other documents you choose to store
• Payment Information: Billing details processed through Apple's App Store (we do not directly store payment card information)

2.2 Information Automatically Collected

When you use our App, we automatically collect certain information:

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: App usage patterns, features accessed, time spent in app
• Log Data: IP address, access times, app crashes, performance data
• Location Data: General geographic location (with your permission)

2.3 Information from Third Parties

We may collect information from:

• Apple App Store: Purchase history, subscription status
• Social Media: If you connect social media accounts (with your permission)
• Analytics Providers: Aggregated usage statistics and performance metrics

3. How We Use Your Information

We use your information for the following purposes:

Service Provision

• Provide and maintain the App's functionality
• Process subscriptions and payments
• Enable document storage and retrieval
• Send appointment reminders and notifications
• Provide customer support

Communication

• Respond to your inquiries and support requests
• Send important service announcements
• Provide educational content and tips
• Send promotional communications (with consent)

Improvement and Analytics

• Analyze app usage to improve features
• Monitor app performance and fix bugs
• Conduct research and analytics
• Develop new features and services

Legal and Safety

• Comply with legal obligations
• Protect against fraud and abuse
• Enforce our Terms of Use
• Protect user safety and security

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Cloud storage and hosting
• Analytics and performance monitoring
• Customer support services
• Payment processing

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Legal Requirements

We may disclose your information when required by law to:

• Comply with legal processes or government requests
• Enforce our policies and terms
• Protect rights, property, or safety
• Investigate potential violations

With Your Consent

We may share information with your explicit consent for specific purposes not covered in this policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption: Data encryption in transit and at rest
• Access Controls: Restricted access to personal information
• Security Audits: Regular security assessments and updates
• Incident Response: Procedures for handling security breaches

6. Data Retention

We retain your information for as long as necessary to:

• Provide the App services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Retention Periods:

• Inactive accounts are deleted after 3 years of inactivity
• Most data from closed accounts is deleted within 90 days
• Some data may be retained longer for legal or business purposes

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Update

• Access your personal information
• Update or correct inaccurate data
• Request a copy of your data

Deletion

• Delete your account and personal information
• Request removal of specific data
• Use in-app deletion features

Communication Preferences

• Opt out of promotional communications
• Manage notification settings
• Control marketing preferences

Location Services

• Disable location tracking in device settings
• Control location permissions

To exercise your rights, contact us at: defenderdeposit@gmail.com

8. Children's Privacy

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses
• Adequacy decisions
• Privacy Shield frameworks (where applicable)
• Other legally approved transfer mechanisms

10. Third-Party Services and Links

Our App may integrate with third-party services and contain links to external websites. These integrations are governed by the respective third parties' privacy policies, and we are not responsible for the privacy practices of these external sites.

Third-party services may include:

• Payment processors (Apple App Store)
• Analytics providers (Firebase Analytics)
• Cloud storage services
• Customer support platforms

11. Cookies and Tracking Technologies

We use various technologies to collect and store information, including:

• Local Storage: To save preferences and app settings
• Analytics Tools: Like Firebase Analytics to understand app usage
• Device Identifiers: To recognize your device
• Log Files: To record app activity and errors

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will:

• Post the updated policy in the App
• Notify you of significant changes
• Update the "Last Updated" date
• Obtain consent where required by law

Your continued use of the App after changes constitutes acceptance of the updated policy.

13. Regional Privacy Rights

We comply with applicable privacy laws in all jurisdictions where our App is available.

For California Residents (CCPA)

• Right to know what information is collected
• Right to deletion of personal information
• Right to opt-out of sale (we do not sell data)
• Right to non-discrimination

For European Union Residents (GDPR)

• Right to access and portability
• Right to rectification and erasure
• Right to restrict processing
• Right to object to processing
• Right to withdraw consent

15. Complaints

If you have concerns about our privacy practices, you may:

• Contact us directly at the email address above
• File a complaint with your local data protection authority
• Contact the UK Information Commissioner's Office (ICO)